3.1.14 UPDATE: 3-8-1 Candles is moving back to our home base!! We're so thankful for all of our awesome customers that worked with us during our devastating fire. Our move will finalize on April 1st. Orders will not be affected by the move. Our customer service response via e-mail and phone will need at least 72 hours before a response is expected. After April 1st, our customer service response will be our normal 24-36 hour response time. Thank you for your patience! Any customer service questions can be sent to: firstname.lastname@example.org.
12.16.13. Thank you SO kindly for your patience while we built our temporary location after our devestating fire. We will keep this section of our Web site continuously updated if there are any delays with your orders. Thank you, and we're proud to be back with amazing customers like you!!
Please note that all of our candles are hand-poured and made to order. It could take 7 to 10 business days before your item is shipped. If you place an order during a special promotion, there might be a further delay in the shipping of your order. Customer service can be reached via e-mail at: email@example.com Thank you for your understanding. We do NOT ship on Saturdays.